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Terms & Conditions


Eugene’s Jewellery catalogue website is exclusively available for Jewellery Trade Customers. Prior to login in, you’ll be required to register with us. Please complete the Registration Form. Once this is complete you will be sent an email within 1-2 Business days confirming your account has been created. We may call to confirm the details provided are correct.

New customers will be required to finalize the payment before goods can be dispatched.

Money Back Guarantee

Eugene’s Jewellery will provide a 14-day money back guarantee if the product you receive is faulty in any way or not as described by us.

You must notify us within 14 days from receiving your order. All refunds will be made in AU$. All items must be returned in a new unworn condition including tags and copy of receipt.

Payment and Security

We accept Visa, MasterCard, PayPal and Direct Deposit. We have taken great care to ensure the security of your transaction. All credit card transactions on our site are transacted through NAB’s GATEWAY provider.


All images and photographs on this site are copyright. If you would like to use any images, please contact us for written permission.